Shipping policy

Offchain, we work hard to deliver your favorite T-shirts, hoodies, hats, accessories, crypto merch, and limited drops safely and efficiently. Our Shipping Policy explains how orders are processed, shipped, and delivered after purchase.

Once your order is placed, you will receive an order confirmation by email. Orders are usually processed within a standard handling period before shipment. Processing times may vary during holidays, promotional events, high-demand periods, or limited drop launches. After your order ships, you may receive tracking information if available.

Shipping times depend on your location, selected delivery method, courier service, and product availability. Please note that delivery estimates are not guaranteed, and delays may occur due to weather, customs, carrier issues, incorrect shipping information, or other unexpected circumstances.

Customers are responsible for entering accurate shipping details at checkout. Offchain is not responsible for packages delivered to the wrong address due to customer error. If your package is delayed, missing, or arrives damaged, please contact us at deevo2u@gmail.com with your order number so we can assist you.

We aim to provide a smooth, reliable, and customer-friendly shipping experience for every order.